Description
== Shipping cost ==
Shipping cost is calculated after you add product(s) to the shipping cart and when you checkout.
We currently have special volume discount from FedEx and you will be able to choose which shipping option based on price and delivery schedule.
== Global shipment ==
We ship globally. However this is controlled by Japanese government and FedEx shipping policy. There are some countries we are prohibited to ship and we are sorry but this is not under our control.
== Signature required ==
Any shipment with the value over USD150 will be shipped with “signature required” option with FedEx.
== Product return ==
We only accept products returns with original packaging that is not open and no damage to the product. Please pay shipping on your own back to our Tokyo warehouse.
== Shipment schedule ==
All our products are shipped directly from our Tokyo warehouse. Any orders received before 2pm Monday to Friday (Japan time) will be shipped during the same day. Any orders received after 2pm Monday to Friday (Japan time) will be shipped on the next business day. We do not ship on the weekend (Saturday & Sunday) Japan time. We also observe Japanese national holidays and other customary holidays.
Due to recently imposed tariffs on foreign products entering the United States, we regret to inform you that we have no choice but to add a 25% fee. This adjustment is being made against our own wishes, but is necessary to continue providing our products under the new regulations. We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding during this time.